Divya Menon

Platform Engineer

Bengaluru, India | your.email@example.com | +91 98XXX XXXXX | linkedin.com/in/your-profile

Professional Summary

Platform Engineer with 4 years building internal developer platforms and Kubernetes infrastructure. At Cloudlink India, delivered a Backstage-based IDP that reduced infrastructure ticket volume by 75% across 60 engineers and cut pipeline failure rate from 12% to 1.8% by replacing a brittle Jenkins shared library with reusable GitHub Actions composite actions. Introduced Karpenter to production EKS, reducing node provisioning latency from 4 minutes to 45 seconds and cutting compute spend by 18%. Treats internal engineers as customers and platform adoption as the primary success metric.

Skills and Expertise

Platform and Developer Experience: Backstage (open-source IDP), Golden Path Templates, Self-service Infrastructure, Crossplane, Developer Portals

Kubernetes and GitOps: Kubernetes (EKS, on-prem), Helm, ArgoCD, Kustomize, Karpenter, OPA / Gatekeeper

CI/CD: GitHub Actions, Jenkins, Tekton (basic), ArgoCD Workflows

Infrastructure as Code: Terraform, AWS CDK (basic), Ansible

Cloud - AWS: EKS, EC2, VPC, IAM, S3, RDS, Secrets Manager

Observability: Prometheus, Grafana, Loki, OpenTelemetry (basic), PagerDuty

Languages: Python, Bash, Go (basic)

Certifications

Certified Kubernetes Administrator (CKA)Mar 2024 - Mar 2027
AWS Certified Solutions Architect - AssociateSep 2022 - Sep 2025
HashiCorp Certified: Terraform AssociateNov 2022 - Nov 2025

Achievements

Developer Productivity Award 2024 - Recognised for reducing average environment provisioning time from 3 days to 15 minutes via self-service Backstage templates.

Work Experience

Platform Engineer - Cloudlink India

Aug 2023 - Present

Designed and launched a Backstage-based open-source IDP serving 60 engineers, backed by Crossplane for infrastructure provisioning; self-service environment creation reduced infrastructure ticket volume from 20/week to under 5/week within 8 weeks of go-live, freeing the platform team from reactive support for the first time.
Authored golden path Helm chart templates for microservices and batch workloads, reducing per-service boilerplate from 400 lines to 47 lines; all 8 product teams adopted the templates within 6 weeks, eliminating a source of cluster-wide misconfiguration.
Manages 4 EKS clusters (dev, staging, production, shared-services) via Terraform and ArgoCD; migrated all cluster configuration to GitOps, reducing configuration drift incidents from 6 per quarter to zero and enabling full cluster state audit from Git history.
Introduced Karpenter to replace Cluster Autoscaler on production EKS; node provisioning latency dropped from 4 minutes to 45 seconds, directly accelerating CI/CD feedback loops for all 8 product teams, while monthly compute spend fell by 18% through improved bin-packing and Spot Instance integration.
Enforced OPA/Gatekeeper policies across all 4 clusters covering container resource limits, image registry restrictions, and namespace labelling; blocked 34 non-compliant deployments in the first month without requiring human review, all resolved by teams within 24 hours using automated policy violation messages.
Replaced a shared Jenkins master with distributed GitHub Actions runners and hermetic build environments; pipeline failure rate dropped from 12% to 1.8% over 8 weeks and average build duration fell by 35%.
Deployed centralised Prometheus/Grafana/Loki observability stack; onboarded 6 product teams with pre-built service dashboards, reducing mean time to detect production anomalies from 14 minutes to under 3 minutes across onboarded services.

DevOps Engineer - Bytepath Systems

Mar 2021 - Aug 2023

Maintained 2 EKS clusters and 15 ArgoCD applications; managed 4 cluster upgrades (v1.21 to v1.25) with zero unplanned downtime by following rolling node group upgrade procedures and pre-upgrade application compatibility checks.
Migrated CI system from Jenkins to GitHub Actions for 12 repositories; average build time fell by 35% and the 2-person ops burden of maintaining the Jenkins master was eliminated entirely.
Authored Terraform modules for VPC, EKS, RDS, and IAM that became the internal standard; 3 new projects launched using the modules without any infrastructure engineering involvement, reducing project bootstrap time from 2 weeks to 1 day.
Introduced Helm chart versioning and a private OCI Helm registry on AWS ECR; replaced ad-hoc kubectl apply workflows across 4 teams, giving the platform team full visibility into deployed chart versions for the first time.

Junior DevOps Engineer - Deploycraft India

Jan 2020 - Mar 2021

Maintained Jenkins pipelines for 5 microservices; resolved an average of 4 build failures per week, keeping deployment SLA within agreed 4-hour window for all production releases.
Automated EC2 start/stop scheduling for 12 non-production instances using Bash and cron, saving approximately INR 18,000/month in compute costs.

Education

Bachelor of Technology (B.Tech) - Information Technology - South India Technical University

2016 - 2020

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