Divya Menon
Platform Engineer
Bengaluru, India | your.email@example.com | +91 98XXX XXXXX | linkedin.com/in/your-profile
Professional Summary
Platform Engineer with 4 years building internal developer platforms and Kubernetes infrastructure. At Cloudlink India, delivered a Backstage-based IDP that reduced infrastructure ticket volume by 75% across 60 engineers and cut pipeline failure rate from 12% to 1.8% by replacing a brittle Jenkins shared library with reusable GitHub Actions composite actions. Introduced Karpenter to production EKS, reducing node provisioning latency from 4 minutes to 45 seconds and cutting compute spend by 18%. Treats internal engineers as customers and platform adoption as the primary success metric.
Skills and Expertise
Platform and Developer Experience: Backstage (open-source IDP), Golden Path Templates, Self-service Infrastructure, Crossplane, Developer Portals
Kubernetes and GitOps: Kubernetes (EKS, on-prem), Helm, ArgoCD, Kustomize, Karpenter, OPA / Gatekeeper
CI/CD: GitHub Actions, Jenkins, Tekton (basic), ArgoCD Workflows
Infrastructure as Code: Terraform, AWS CDK (basic), Ansible
Cloud - AWS: EKS, EC2, VPC, IAM, S3, RDS, Secrets Manager
Observability: Prometheus, Grafana, Loki, OpenTelemetry (basic), PagerDuty
Languages: Python, Bash, Go (basic)
Certifications
- Certified Kubernetes Administrator (CKA)Mar 2024 - Mar 2027
- AWS Certified Solutions Architect - AssociateSep 2022 - Sep 2025
- HashiCorp Certified: Terraform AssociateNov 2022 - Nov 2025
Achievements
- Developer Productivity Award 2024 - Recognised for reducing average environment provisioning time from 3 days to 15 minutes via self-service Backstage templates.
Work Experience
Platform Engineer - Cloudlink India
Aug 2023 - Present- Designed and launched a Backstage-based open-source IDP serving 60 engineers, backed by Crossplane for infrastructure provisioning; self-service environment creation reduced infrastructure ticket volume from 20/week to under 5/week within 8 weeks of go-live, freeing the platform team from reactive support for the first time.
- Authored golden path Helm chart templates for microservices and batch workloads, reducing per-service boilerplate from 400 lines to 47 lines; all 8 product teams adopted the templates within 6 weeks, eliminating a source of cluster-wide misconfiguration.
- Manages 4 EKS clusters (dev, staging, production, shared-services) via Terraform and ArgoCD; migrated all cluster configuration to GitOps, reducing configuration drift incidents from 6 per quarter to zero and enabling full cluster state audit from Git history.
- Introduced Karpenter to replace Cluster Autoscaler on production EKS; node provisioning latency dropped from 4 minutes to 45 seconds, directly accelerating CI/CD feedback loops for all 8 product teams, while monthly compute spend fell by 18% through improved bin-packing and Spot Instance integration.
- Enforced OPA/Gatekeeper policies across all 4 clusters covering container resource limits, image registry restrictions, and namespace labelling; blocked 34 non-compliant deployments in the first month without requiring human review, all resolved by teams within 24 hours using automated policy violation messages.
- Replaced a shared Jenkins master with distributed GitHub Actions runners and hermetic build environments; pipeline failure rate dropped from 12% to 1.8% over 8 weeks and average build duration fell by 35%.
- Deployed centralised Prometheus/Grafana/Loki observability stack; onboarded 6 product teams with pre-built service dashboards, reducing mean time to detect production anomalies from 14 minutes to under 3 minutes across onboarded services.
DevOps Engineer - Bytepath Systems
Mar 2021 - Aug 2023- Maintained 2 EKS clusters and 15 ArgoCD applications; managed 4 cluster upgrades (v1.21 to v1.25) with zero unplanned downtime by following rolling node group upgrade procedures and pre-upgrade application compatibility checks.
- Migrated CI system from Jenkins to GitHub Actions for 12 repositories; average build time fell by 35% and the 2-person ops burden of maintaining the Jenkins master was eliminated entirely.
- Authored Terraform modules for VPC, EKS, RDS, and IAM that became the internal standard; 3 new projects launched using the modules without any infrastructure engineering involvement, reducing project bootstrap time from 2 weeks to 1 day.
- Introduced Helm chart versioning and a private OCI Helm registry on AWS ECR; replaced ad-hoc kubectl apply workflows across 4 teams, giving the platform team full visibility into deployed chart versions for the first time.
Junior DevOps Engineer - Deploycraft India
Jan 2020 - Mar 2021- Maintained Jenkins pipelines for 5 microservices; resolved an average of 4 build failures per week, keeping deployment SLA within agreed 4-hour window for all production releases.
- Automated EC2 start/stop scheduling for 12 non-production instances using Bash and cron, saving approximately INR 18,000/month in compute costs.
Education
Bachelor of Technology (B.Tech) - Information Technology - South India Technical University
2016 - 2020Customise this template: Replace the name, contact details, company names, and bullet points with your own experience. The structure and phrasing are designed to read well to both recruiters and hiring managers in cloud and DevOps roles.
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